Terms of Use

Welcome

Welcome to GOMO Travel's website and online services ("GOMO Travel Site" or the "Site"), an online information and communications service provided by GOMO Travel, LLC, a Florida limited liability company ("GOMO Travel" or "We" or "Us"). This policy is intended to cover the uses for all of the Site, although additional conditions, restrictions and privacy policies may apply.

Applicable Laws & Regulations

User access to and use of this Site is subject to all applicable international, federal, state and local laws and regulations.

Health care disclaimer

The content and services offered herein are here to inform travelers and persons interested in traveling about the personalized travel companion services available through GOMO Travel which may enrich their daily lives. Nothing in the content or travel companion services presented should be considered, or used as a substitute for, medical advice, diagnosis or treatment. This site and the travel companion services presented therein do not constitute the practice of any medical, nursing or other professional health care advice, diagnosis or treatment nor in any manner creates or offers to create a doctor-patient or nurse-patient relationship. When considering travel, you should always talk to your health care provider for diagnosis and treatment, including your specific medical needs. None of the travel companion services offered through this website represent or warrant that any particular service is safe, appropriate or effective for you. We advise users of this Site to always seek the advice of a physician or other qualified health care provider with any questions regarding personal health or medical conditions during travel. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. If you are in the United States and are experiencing a medical emergency, please call 911 or call for emergency medical help on the nearest telephone.

Terms of use

Use of the Site is subject to the following terms of use (“Terms of Use”). GOMO Travel may modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting the modified terms and conditions on the GOMO Travel Site. You agree to review the Terms of Use periodically to be aware of such modifications, and your accessing or using the service constitutes your acceptance of the Terms of Use as it appears at the time of your access or use. From time to time, GOMO Travel may offer website visitors the opportunity to participate in additional features or services through the Site. You may be required to enter into additional agreements or authorizations before you can access such features or services.

Intended for users 18 and older

The Site is intended for use by individuals 18 years of age or older. This website is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this Site.

Prohibited Use

As a user of the Site you agree that you will not:

• Upload or transmit any communications or content of any type that may infringe or violate any rights of any party
• Use the Site for any purpose in violation of local, state, national or international laws
• Use the Site as a means to distribute advertising or other unsolicited material to any third party
• Use the Site to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity
• Attempt to disable, "hack" or otherwise interfere with the proper functioning of the Site

If you use any part of the Site requiring secure access, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Booking & Reservation limitations

We reserve the right to reject any booking or reservation you place with us without giving any reason. If we reject your booking or reservation, we will generally attempt to notify you using the email address you gave us when you made the booking or reservation.

Termination of use

GOMO Travel may, in its sole discretion, terminate your account or your use of the Site at any time. You are personally liable for any bookings or reservations you place or charges that you incur prior to termination. GOMO Travel reserves the right to change, suspend or discontinue all or any aspects of the Site at any time without prior notice.

Postings, Blogs and interactive media

If you use blogging features or otherwise post information to the Site, you grant GOMO Travel the irrevocable right to reproduce, distribute, publish, display, edit, modify, create derivative works from and otherwise use your submission for any purpose, in any form, and on any media. If you use blogging features or otherwise post information to the Site, you agree you will not:

• Post material that infringes on the rights of any third party, including intellectual property, privacy or publicity rights
• Post any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable, harassing, abusive, slanderous or embarrassing to any other person or entity including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law, in each case as determined by GOMO Travel in its sole discretion
• Post advertisements of solicitations for business
• Post chain letters or pyramid schemes
• Impersonate another person including but not limited to a spouse, child or sibling
• Allow another person to use your credentials for posting or viewing comments
• Post the same note more than once or "spam"

GOMO Travel reserves the right (but is not obligated) to do any or all of the following:

• Remove communications that fail to conform with these terms of use
• Terminate a user's access to the Site or specific features such as the blog
• Edit or delete any communications posted on the blog features, regardless of whether such communications violate these standards.

Indemnification

You agree that you will indemnify GOMO Travel against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys' fees and costs) arising out of a claim by a third party relating to materials you have posted or other actions taken by you on the Site.

Intellectual property

The trademarks (registered and unregistered), logos and service marks (collectively, "Marks") displayed on the Site are solely the property of GOMO Travel. The marks "GOMO," "GOMO Travel," and the airplane embedded in the helping-hand logo are Marks of GOMO Travel, and all rights are reserved. The content and design of the GOMO Travel Site is protected by U.S. and international copyright laws.  All information and content including any software programs available on or through the Site ("Content") is protected by copyright.  Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes; except that you may view, download, display and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: you do not alter or modify the materials in any way; you include all applicable notices and disclaimers (including copyright notices); and you do not use the materials in a way that suggests an association with GOMO Travel or an affiliated GOMO Travel entity. You understand and agree that no rights or title to these materials shall pass to you or any other user.

Confidentiality

Except as required by law and in accordance with the GOMO Privacy Policy, GOMO Travel will maintain the confidentiality of all user communications which contain personal user information and which are transmitted directly to GOMO Travel.  Postings by a user on any message board or in any chat room will not be protected as confidential and GOMO Travel may use and provide information contained in any such postings (including any ideas, concepts, know-how or other intellectual property) to any of its subsidiaries and affiliates for any purpose whatsoever and as deemed appropriate by GOMO Travel.

Disclaimers

YOU UNDERSTAND AND AGREE THAT THE GOMO TRAVEL SITE AND ANY SERVICES, CONTENT OR INFORMATION CONTAINED ON OR PROVIDED BY THE GOMO TRAVEL SITE IS PROVIDED ON AN "AS IS" BASIS. GOMO TRAVEL DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO TRAVEL COMPANION SERVICES OR ANY INFORMATION RELATED TO TRAVEL COMPANION SERVICES. IN ADDITION, GOMO TRAVEL DOES NOT GUARANTEE THAT USE OF THE GOMO TRAVEL SITE WILL BE FREE FROM TECHNOLOGICAL DIFFICULTIES INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES OR WORMS, AND YOU UNDERSTAND THAT YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES, SAFEGUARDS AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR DATA PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT.

Errors on GOMO Travel Site

Content, prices, and availability of services are subject to change without notice. Errors will be corrected where discovered, and GOMO Travel reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a booking or reservation has been submitted and whether the booking or reservation has been confirmed and payment received. If payment was made by credit card your credit card has already been charged for the purchase and your booking or reservation is canceled, GOMO Travel will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Limitations of liability

YOU ACKNOWLEDGE AND AGREE THAT THE USE OF THE GOMO TRAVEL SITE IS ENTIRELY AT YOUR OWN RISK, AND IN NO EVENT SHALL GOMO TRAVEL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS SERVICE, OR SITES ACCESSED THROUGH THIS SERVICE, AND/OR CONTENT OR INFORMATION PROVIDED HEREIN. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE. USER HEREBY ACKNOWLEDGES THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT AND SERVICES AVAILABLE THROUGH THE SITE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Links to third party websites

The GOMO Travel Site may contain links to other sites operated by third parties, including but not limited to third party sites that may display the GOMO Travel Marks ("Third Party Site," "Third Party Sites"). These links are available for your convenience and are intended only to enable access to these Third Party Sites and for no other purpose. GOMO Travel does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third Party Site or its content. A link to a Third Party Site on the GOMO Travel Site does not constitute sponsorship, endorsement, approval or responsibility for any Third Party Site. GOMO Travel makes no representation or warranty as to any products or services offered on any Third Party Site. The conditions of use and privacy policy of any Third Party Site may differ substantially from the conditions of use and legal notices that apply to your use of the GOMO Travel Site. Please review the conditions of use for all Third Party Sites for more information about the terms and conditions that apply to your use of Third Party Sites.

Credit Card Authorization Policy

As part of the booking process, travelers will need to authorize GOMO Travel to keep a credit card on file with GOMO Travel. Traveler credit cards shall be kept on file solely with the express authorization of the traveler or credit card holder (if not the traveler) and as further described below.

The credit card on file shall be used solely to cover any additional charges, costs or expenses actually incurred by the traveler or by GOMO Travel on behalf of the traveler, as the case may be, if any, during a trip in which such additional charges, costs or expenses (all such additional charges, costs or expenses, hereinafter, “Additional Trip Expenses”), exceed the original trip invoice paid by the traveler to GOMO Travel prior to the commencement of the trip.  Additional Trip Expenses may result from (i) unexpected delays or cancellations of third-party services booked for a trip, such as airlines or wheelchair van services, or caused by other third parties, such as delays at a traveler’s care facility, that result in additional travel companion time and costs, or fees and expenses required for GOMO Travel to rebook cancelled flights or book hotel accommodations for the traveler and travel companion as a result of such delays or cancellations; or (ii) delays resulting from the traveler directly, such as tardiness, that may result in a missed scheduled third party service that similarly results in Additional Trip Expenses incurred by GOMO Travel.  In each of these situations, and with no consideration of fault, because of GOMO Travel’s commitment to not suspend but to continue providing assisted travel services to the traveler during the trip despite incurring Additional Trip Expenses, GOMO requires the credit card on file to recoup any such Additional Trip Expenses, at cost, incurred during the trip.

Within 72 hours after completion of a trip, GOMO Travel shall send an invoice to the traveler for any Additional Trip Expenses and address any questions the traveler may have.  Thereafter, GOMO Travel shall charge the credit card on file for any Additional Trip Expenses for the actual costs incurred by GOMO.

After completion of a trip with no Additional Trip Expenses or upon the settlement of any Additional Trip Expenses with the credit card on file, the traveler shall have the option of keeping the credit card on file with GOMO Travel for future trips or terminating the credit card authorization.

Credit card information is used solely for the purposes of account settlement for the traveler. Credit card Information is kept secure and confidential and will not be disclosed to third parties without express consent or as required by law.

Changes to Terms of Use

GOMO Travel reserves the right to revise these Terms of Use at any time and users are deemed to be apprised of and bound by any changes to these Terms of Use.  GOMO Travel will indicate that changes to these Terms of Use have been made by updating the effective date above.  Your continued use of the Site after that date constitutes your agreement to the revised modified Terms of Use.

Jurisdiction

You agree that any dispute or claim (including personal injury claims) related to your use of the GOMO Travel Site is subject to the exclusive jurisdiction of the State of Florida and will be adjudicated pursuant to the laws of that state. This agreement also applies to anyone claiming on your behalf.

Contact information

If you have any questions about these terms of use, please contact us at:

GOMO Travel, LLC
Attn: Privacy Officer
712 Cape Coral Parkway West
Cape Coral, Florida 33914
(904) 395-7500