Client Testimonials

We're so proud to have helped so many families get their loved ones to where they were needed through our patient transportation services. You can read their stories or click the video below to see some of GOMO's travels!
EXCELLENT
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Based on 119 reviews
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Cheryl Totero
7 October 2026
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They moved my friend from Venice Florida to Brookfield Wi She needed lots of help and was taken care of by her traveling companion Incredibly easy trip for her Thanks to GOMO Travel
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Robin Krooks
5 October 2026
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Exceptional service during an incredibly difficult time. We hired GoMo Travel to help transport my 88-year-old mother from her home in New Jersey to her new memory care residence in Florida, and I cannot say enough wonderful things about our experience. Moving an elderly parent across the country and transitioning them into memory care is an incredibly emotional and complicated process. From the very beginning, GoMo Travel took the stress and uncertainty out of the logistics. They handled every detail—from transportation and flights to coordinating the many moving pieces involved in getting my mother safely to her new home. What impressed us most was how thorough, organized, compassionate, and communicative they were throughout the entire process. We always knew what was happening, what to expect next, and who was responsible for each step. Their attention to detail gave our family tremendous peace of mind during a time when we desperately needed it. They went above and beyond to make sure my mother’s journey was as smooth, safe, and comfortable as possible. Having a team we could completely trust made an enormous difference to our family. I would wholeheartedly recommend GoMo Travel to anyone who needs assistance arranging travel for an elderly parent, loved one, or anyone who requires extra care and coordination. Their professionalism and compassion are truly exceptional. Thank you, GoMo Travel, for helping our family through such an important and difficult transition. We are incredibly grateful for everything you did.
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Stacy Fox-Myers
4 October 2026
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Moving my mom from Arizona to an assisted living facility in Washington state after her stroke felt overwhelming, but GOMO Travel made it seamless. From my initial inquiry, Melisa reached out within minutes with warmth and efficiency. Because commercial air travel felt too overwhelming for my mom, Melisa quickly coordinated a private charter flight handling every detail as soon as we had a firm discharge date. On travel day, our flight nurse, Jill, was exceptional. She communicated early, conducted a thorough handoff with the rehab staff, and brought a wonderful, reassuring energy to the trip. Jill kept my mom comfortable and engaged during the flight. Ground transfers on both ends were prompt, spacious enough for all our extra luggage, and made transitioning to and from the aircraft effortless. What could have been a chaotic ordeal ended up being the least stressful part of the entire recovery process. Having a knowledgeable nurse present gave our family complete peace of mind. I truly appreciated handing over one part of this complicated move to a talented team who made me feel supported throughout the entire process.
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Lee Roskop
19 September 2026
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From start to finish, my family's experience with GOMO Travel was outstanding. Our situation required transport of a loved one from one state to another by air travel on a compressed timeline. When I first contacted GOMO, I was immediately put at ease by the kind, patient demeanor of their representative. She provided a thorough explanation of how their process worked, including how it is truly a "door to door" service. Some of the coordination for the trip had to occur over a long holiday weekend, but this did not slow anything down because company representatives were attentive and responsive without any delays. Also, to ensure everything was progressing as needed, the company owner directly assisted during part of the process and she was wonderful to talk with over the phone as we worked through a few details. Execution of the travel itself exceeded every expectation I had. Transport to the departing airport and from the destination airport was via a professional driver service in nice and immaculately maintained vehicles. The travel nurse had a kind, compassionate, calming, and joyful demeanor about her and I was confident that our loved one was in the best of hands and would receive all the help and care needed for a successful trip. The nurse sent updates throughout the journey on the progress, including a picture during one update. Arrival at the destination was on time and our loved one was received by family members who had the same overwhelming positive impression of the travel nurse that I had. We would not have known where to start in trying to make a move like this happen, but GOMO made the process easy. I am so grateful for them filling this role for families that may find themselves in the same situation as us. Thank you GOMO, your help was a blessing to us.
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Linda Greenberg
6 September 2026
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GoMo was amazing!!! They helped set up everything for me to move my elderly Dad from Miami to Philadelphia. Not only did they book the flight, arrange for wheelchair vans at both ends, set up a TSA agent to meet us in Miami, and provide an amazing nurse Parmela, they were so easy to work with. Parmela arrived promptly and was so kind and compassionate towards my Dad. GoMo was worth every penny. Thanks for your great job.
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Steve White
4 September 2026
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Moving my mother at the age of 91 from Winston Salem, NC to Ponte Vedra, Fl was a challenge that I was not looking forward to. Once I found the perfect facility to move my mother to move to, I was faced with the challenge of finding the right method to move her. So, I asked the staff at mom’s future home and got an immediate response from a staff member who had used GoMo Travel to move her mother. I could not have discovered a better reference. Once I contacted Kerri Johnson, everything started to fall into place. All of my anxiety was easing quickly. Once we were in agreement a schedule was created. All medical concerns were addressed and I was introduced to the individual that would accompany my mother to her new home. Every aspect of the schedule was executed perfectly. The two plane rides were without issues. I was kept in constant contact throughout the trip. Provided photos of their travel and before I knew it, some two hours ahead of schedule my mother arrived by assistance of a private limousine service to her new home. I strongly recommend GoMo Travel. Moving a loved one doesn’t have to be an ordeal. GoMo Travel will put all of your fears and worries to rest.
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Lora L.
3 August 2026
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I had such a good experience with GOMO Travel in April (see review below) that when I needed to travel home, this time with two cats, I first emailed Randy and asked him if he knew of any agency that would handle people and pets. Much to my delight, he immediately called me and said that they could do this. Randy and his team worked with me to create the right itinerary and we agreed that there should be two companions, one for me and one for my cats. Randy handled everything, all I had to do was be packed and ready when he and Amber arrived at the start of the travel day. Travel went very smoothly. I know I felt safe and secure during travel in their capable hands and I believe the cats also felt safe because they settled right into their new home with no trouble. I will definitely hire GOMO Travel if I need to travel again in the future. I recommend them highly. (Review from my April 2026 trip below…) I am disabled and have not traveled in years, but when a relative was seriously injured and I had to go to them on very short notice, Randy and his team hopped right on the task. I spoke with them on Monday morning and was at my destination by Wednesday afternoon despite almost no flight availability. Nurse Rebecca was the best travel companion. She tended to my every need and also anticipated needs that I didn't realize I had. I am absolutely delighted with GOMO Travel. They really came through for me.
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Linda Ageeb
28 July 2026
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Super professional company willing to do whatever is necessary to help secure your trip and make you and your family member feels safe strongly recommend this company to anyone who is looking for medical escort, transportation company.
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Nick D
22 July 2026
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I recently used GOMO to transfer my 95 year old aunt from Massachusetts to Texas. The experience was absolutely wonderful. The support I received from planning to completion was top notch. My aunt arrived safely thanks to GOMO. I would recommend GOMO over any other transfer service period.
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A Sonn
15 July 2026
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Melissa and her team were very professional. We needed to transfer a family member from a nursing home in New York to Florida. They arranged everything seamlessly and quickly. Great experience start to finish. Would highly recommend them.
Patient Transportation Services Testimonials

John T., West Palm Beach, Florida

“Mayo Clinic referred me to GOMO Travel after my heart surgery. Pricing is very competitive and communication, flexibility and concern for my situation were off the charts.”


Patient Transportation Services Testimonials

Keith W., Cape Cod, Massachusetts

“We were out of town when mandatory evacuations from Hurricane Dorian were imposed on my mother’s senior living center in Florida. We called GOMO Travel and they swiftly and safely moved her out of harm’s way.”


Patient Transportation Services Testimonials

Carolyn M., Purser, American Airlines

“Kerri has a compassionate and attentive demeanor comforting to those with travel needs.”


Patient Transportation Services Testimonials

Charlie P., Orlando, Florida

“When I needed to get to the Mayo Clinic in Rochester, GOMO was almost like a message from the heavens. This lady flipped the entire paradigm upside down and said ‘what is it you need?’ and when she did that, I felt I went from a transaction to a full commitment.”


Patient Transportation Services Testimonials

Debbie A., Wayne, New Jersey

“The service was great and exceeded my expectation! Kerri got the job done without any issues, kept me informed, and was very kind to my mother who needed the transport.”


Patient Transportation Services Testimonials

Mary B., Jacksonville, Florida

“I was apprehensive about traveling after chemo, but Kerri made my bucket list vacation easy. I couldn’t have done it without her and I didn’t have to bother anyone else to do it.”


Patient Transportation Services Testimonials

Cindy H., Lehigh Acres, Florida

“Your service was well worth the money to save us time, effort and our sanity! We felt comfortable and Pop was safe and happy to get where he was going efficiently. The service took into account him as an individual to the max! Thank you again.”


Patient Transportation Services Testimonials

Ponte Vedra Gardens Alzheimer’s Special Care Center, Ponte Vedra Beach, Florida

“Kerri recently went all the way to Honolulu to accompany one of our residents to Florida! Her professionalism, nursing background and stellar reputation combine to provide a wonderful service to seniors looking for leisure travel, medically necessary travel or just companionship travel so everyone retains their independence and sense of adventure! I highly recommend Kerri and GOMO Travel to anyone with transportation needs looking for compassion, comfort and peace of mind for all.”


Patient Transportation Services Testimonials

Betty H., Orlando, Florida

"It has been several months since we have spoken. I wanted to reach out to you to let you know how much I appreciated your services through GOMO travel getting my parents from Toronto to Orlando, Florida... ultimately my father passed on August 22nd. I moved my mother into my home and put 24-hour care in place as well as Hospice. She passed 2 months after my father on October 27th. I will never forget you and how your services enabled me to spend the final days and weeks of my parent's life with them. It was a gift I will forever cherish. May G-d bless you and continue giving you the tools and resources to help others. Regards, Betty"


Patient Transportation Services Testimonials

Kimberly B., Brunswick, Georgia

“So kind and understanding of the situation with my husband and his disease. Handled moving him and making both he and I as comfortable as possible. Absolutely would recommend or use if needed again.”


Patient Transportation Services Testimonials

Joe. P, Indianapolis, Indiana

“I spent several days with Kerri Johnson and GOMO Travel as she accompanied my brother Charles and me to the Mayo Clinic. Honestly, I couldn’t have been more impressed. Kerri was motivated, efficient, effective, thoughtful, caring, inquisitive and intuitive. Overall, the experience was outstanding and I highly recommend Kerri without hesitation. My brother could not have been in better hands. Kerri was every bit a family member to us and her efforts were enormously appreciated.”


Patient Transportation Services Testimonials

Fran C., St. Augustine, Florida

“As COVID cases increased in early 2020, it became necessary to travel from Florida to Honolulu to bring our sister back to a memory care home. It was amazing to see our sister, despite her advancing dementia, instantly trust and bond with Kerri, who even coaxed her into using a wheelchair for the first time. She truly has a gift to make everyone feel safe and secure.”


Patient Transportation Services Testimonials

J. Roche, Rochester, Minnesota

“I can attest that if you’re looking for someone to provide peace of mind, medical expertise and a calming presence while traveling—for you or a loved one—then you can’t go wrong with Kerri and GOMO Travel.”


Patient Transportation Services Testimonials

Ces O., Ponte Vedra Beach, Florida

“Kerri Johnson of GOMO Travel was an incredible find for our family. We needed to transport our sister from Hawaii to a Florida memory care facility and Kerri made the trip safe, seamless and fun! GOMO Travel is a five-star service for sure!”


Patient Transportation Services Testimonials

John G., Fernandina Beach, Florida

“They thought of everything! Nothing could have improved our experience!”